Greenwich Time to Talk Greenwich

Greenwich Time to Talk provides psychological treatment for people aged 18 and above living in the borough of Greenwich with common concerns such as anxiety or depression.

Treatment is based on cognitive behavioural psychotherapy (CBT) and counselling and involves guided self-help and talking therapy. This service does not prescribe medication. Read real life experiences of using the service.

The Feel Better service is run from this location which helps people who are feeling:

  • tired
  • worried
  • tearful
  • anxious
  • stressed out
  • panicked
  • alone
  • low
  • unmotivated
  • depressed

Specialist support is provided over the phone along with stress control classes and online computer programmes to help you develop the skills you need to make positive changes.

You do not have to be referred by a GP to use the service. You may refer yourself if you have mild problems of anxiety or depression and are motivated to work to change the problem by calling 020 3260 1100 or by using the self-referral form below (we recommend using Adobe Reader to use this interactive form).

If you wish to find out about IAPT training job opportunities please visit the Greenwich Time to Talk (IAPT) page in our advice and guidance section.

Categories

  • Psychological therapy

Related Information

Greenwich Time To Talk logo

Address:

Floors 1 and 2
135-143 Eltham High Street
Eltham
London

Postcode:

SE9 1TJ

Public phone number:

020 3260 1100

Fax number:

020 3260 1149

Email address:

greenwichtimetotalk@oxleas.nhs.uk

12 Comments

To whom it may concern,

I am hoping to get my girlfriend some counselling and i was wondering how I go about this?

We live in north greenwich and need to find some help as soon as possible.

Please let me know

Thanks

Jessica

Dear Jessica

You can ask your GP to refer you to Time to talk or contact Greenwich Time to Talk directly on 0203 260 1100 in order to discuss the counselling needs of your partner.

They should be offered a telephone screening when the team reopens on Tuesday.

Regards

David Shaer
Service Manager
Adult Mental Health and Learning Disability Services

Awful service. My initial assessment was booked for 17th April. I was telephoned to rebook as the person double-booked. My rescheduled appointment on 23rd was then cancelled via text message with no explanation 2 hours before the appointment was scheduled. I have just telephoned to rebook and was told that I have been discharged! I asked to self refer as is stated above:

You do not have to be referred by a GP to use the service. You may refer yourself if you have mild problems of anxiety or depression and are motivated to work to change the problem by calling 020 3260 1100.

I was told no, I have to go back to my GP. To whom can I direct my complaint?

I am sorry that this was your experience of the team. I have asked the manager to look into what happened on this occasion. In order to help us with this, could you contact me on 020 8319 5551?

In the meantime, I have asked that all staff are reminded that people can self-refer to the service.

Thank you for taking the time to bring this matter to our attention.

Maggie Miller
Greenwich Time To Talk Interim Manager

Hi I am looking for some councilling or therapy and my gp has recommended time to talk a few times, but when I ring for help I am told you cant help me because I havnt been discharged from oxleas for 5 years. could you confirm this please.

REPLY FROM OXLEAS NHS TRUST

Thank you for your feedback.

We are looking into this and will be in touch with you soon to clarify the situation.

Lisa Stroulger
Communications Team

Dear Sir/Madam

Within one year I had collapsed twice at my work because of the stress level. I was today controlled by my GP who recommend me to contact you urgently. Could you please contact me ASAP for the appointment?

Thanks.

Ozgur

Reply from Oxleas

Dear Ozgur

Thank you for your message.

Your comments have been passed on to the relevant team, who will be in touch with you shortly.

Lisa Stroulger
Communications Team

Great service, you leave feeling refreshed and ready to tackle the world!

Dear Mohammed

Thank you for your feedback.

It's great to hear that the service has been such a help to you.

We wish you all the best for the future.

Lisa
Communications Team

It was provided your contact details by my go but every time I've tried calling I've either got a pleas call back or hung up on! I've worked in both mental health and physical health and I'm now in paediatrics, which is why I need some support! I'm not confident enough to give my details on an open page but I can see where I'm falling apart I know the techniques that help I know how to get others to apply them for their needs. I can see whee I should have my own graded program but I just can't get there on my own I can't see past my sticking point and am on automatic pilot Please sort out your services 1 evidence the need for funding for mental health 2) all community services (physical health dischargers are atrochises and nearly always now totally ignoring the rehab potencially of all clients leading them to a life of full time care which looses their independence and costs a ridiculous amount in care instead of short term rehab services

Dear Lola

We are so sorry for your experience. We have updated our phone system to ensure that people are signposted to an appropriate clinician for advice and further guidance.

We understand your concerns of offering your details to this open forum. If you could please email us on greenwichtimetotalk@oxleas.nhs.uk a member of staff will call you back to discuss your needs.

Best regards
Sophia Ploumaki
Associate Director - Adult Mental Health

I am currently in private psychotherapy. I have had depression for the past 2 years with problems that are seriously affecting my income etc. I am finding it difficult to keep the financial commitment for my therapy. Is there anyway to get psychotherapy on the NHS and what would be the way forward. My doctor has said to go through time to talk but I am not keen on cbt at the moment as I wish to continue with psychotherapy.

Thank you

Dear James

Psychotherapy is available for certain types of mental health conditions, if you are referred by your GP. If not, there are other services including WPF Therapy, who may be able to help you (www.wpf.org.uk/about-us.aspx)

There are other services you can access without the need to see your GP including Greenwich Time To Talk:

Telephone: 020 3260 1100
Web: www.oxleas.nhs.uk/services/service/greenwich-time-to-talk/

Best regards
Sophia Ploumaki
Associate Director - Adult Mental Health

Tell us what you think

Your contact details:

Comments will be moderated and published on this website.